Frequently Asked Questions
The RevNet Frequently Asked Questions are divided into categories to make it easier for you to find the answer you are looking for.
- Overview
- System Information
- Applying to use RevNet
- Payments
- General Queries for Existing RevNet Users
- Certificate Queries
- Payroll Tax Queries
- Stamp Duty Queries
- Stamp Duty (Self Determination)
- Audit
- Stamp Duty Opinions
Overview
What is RevNet?
RevNet is an Internet based system that allows an easy, flexible and more effective way for you to do business with RevenueSA. RevNet provides approved agents/taxpayers with the ability to perform Stamp Duty, Certificate and Payroll Tax functions in the comfort of their own office. Functions available include:
Stamp Duty – Self Determination
The Stamp Duty component of RevNet is suitable for practitioners that process more than 10 stamp duty related documents per year and provides users with the ability to:
- reset your own password;
- calculate, stamp and pay South Australian stamp duty on documents;
- calculate and pay Lands Titles Office fees, General Registry Office fees and new Certificate of Title fees on documents;
- view details of stamp duty documents processed via RevNet; and
- determine the stamp duty on a document without committing the document for stamping by using the Duty Calculator.
Stamp Duty - Opinions
The Stamp Duty Opinions component of RevNet provides users with the ability to:
- reset your own password;
- submit copies of opinion documents to RevenueSA for assessment;
- have requisition and notice of assessment notifications emailed to a nominated email address;
- view requisitions online and respond to requisitions via email;
- view assessed bundles lodged with RevenueSA; and
- stamp and pay documents via RevNet.
Certificates
The Certificates component of RevNet provides you with the ability to:
- reset your own password;
- request and pay the associated certificate request fees for South Australian Emergency Services Levy and Land Tax Agent Certificates;
- view, print, update and make payment of the outstanding liabilities on Emergency Services Levy and Land Tax Agent Certificates requested through RevNet and Property Interest Reports (PIR);
Payroll Tax
The Payroll Tax component of RevNet provides you with access to the following functions:
General Access- available to all users:
- reset your own password;
- amend your contact details;
- update your organisations legal and/or trading name;
- calculate and lodge your South Australian Payroll Tax Annual Reconciliation;
- submit reassessments for annual reconciliations and calculate an amended assessment or refund;
- view a history and amended versions of annual reconciliations lodged via RevNet; and
- cancel your payroll tax registration and calculate a final return.
RevNet Payroll Tax Payment Facility Access– requires authority (functions are in addition to general access)
- calculate and lodge your monthly payroll tax liability (including nil returns), if applicable your estimated monthly deduction is pre-filled;
- pay your payroll tax liability or generate an expected electronic funds transfer (EFT) advice for your monthly returns and any annual reconciliation amount;
- view a year to date summary of your monthly wage component split, through the wage component summary tool;
- calculate payroll tax liability without committing the calculation to a return period by using the Payroll Tax Calculator;
- option to receive a Notice of Assessment electronically if an annual reconciliation lodgement results in an amount outstanding once assessed by a Taxation Officer; and
- set future dated payments (electronic payment authority (EPA) users only)
Are there any fees associated with using RevNet?
Use of RevNet does not incur any new or additional fees.
However, all agents/taxpayers using RevNet must have suitable hardware and software as well as access to the Internet. This may for example, require connection and usage fees being paid to an Internet Service Provider, which is the responsibility of the agent/taxpayer.
Terminals are available in Taxpayer Hall, Ground Floor, 200 Victoria Square, Adelaide, and also at the Lands Titles Office, 101 Grenfell St Adelaide, for agents/taxpayers who do not have their own Internet access or suitable hardware/software to use RevNet.
All RevNet users are required to comply with the Terms of Use when accessing and using RevNet.
Agents/taxpayers using the Stamp Duty and Certificates components and the Payroll Tax Payment Facility of RevNet are required to enter into an agreement with the Commissioner of State Taxation. This agreement sets out the terms and conditions of using RevNet and the obligations for both the agent/taxpayer and RevenueSA. All RevNet users are required to comply with these terms and conditions when accessing and using the RevNet service.
Do all RevNet users have the same access?
Agents/taxpayers need to apply for the RevNet component they wish to have access to eg. Stamp Duty, Certificates or *Payroll Tax Payment Facility. Separate applications are required for each component. Once an agent/taxpayer has been approved to use RevNet, they will only be able to access functions relative to the RevNet component/s they have been approved to use.
Within each RevNet component, there are different security levels that can be applied to individual users. The different user access levels available for each component are detailed in the RevNet Online Help.
*All taxpayers registered for payroll tax in South Australia during a financial year are automatically registered to use the Payroll Tax component of RevNet to complete their annual reconciliation. Access is restricted to completing the annual reconciliation only and does not include making on-line payments or lodging of regular returns. Taxpayers that wish to have access to the full range of functionality available in the RevNet Payroll Tax component, will need to complete a RevNet Payroll Tax Electronic Payment Authority Application or a RevNet Payroll Tax Electronic Funds Transfer application.
System Information
What system requirements are recommended to operate RevNet?
You must have a PC and access to the Internet. To run RevNet efficiently, we suggest that you will need as a minimum:
- Intel Pentium II computer with 64mb of RAM or greater;
- Microsoft Windows 95 or later;
- Internet Browser (version Microsoft IE 5.0) with a cipher strength of 128-bit encryption;
- Internet Connection via 56K modem or better; and
- Adobe Acrobat Reader.
What if I do not have sufficient hardware/software at my office?
If you do not have sufficient hardware or software to operate RevNet, terminals are available in Taxpayer Hall, Ground Floor, 200 Victoria Square, Adelaide and also at the Lands Titles Office, 101 Grenfell St Adelaide, for you to access RevNet.
Is the system fast/efficient during periods of peak usage?
As with any Internet program, speed depends on various external factors to RevNet, such as configuration of PC, modem, telecommunication lines, Internet service provider, etc.
Taking these factors into account, RevenueSA endeavours to ensure that the system is as fast and efficient as is practicable, providing you have the recommended hardware and software requirements (see What system requirements are recommended to operate RevNet? ) and a reliable Internet service provider.
What sort of security is being offered with the Internet?
To ensure confidentiality of information transferred over the Internet, RevNet utilises 128 bit Secure Socket Layer (SSL) line encryption. Files transferred from RevNet to RevenueSA containing agent/taxpayer information are encrypted. Where payments are made through RevNet the files transferred across the Internet contain no specific bank account details, only account descriptions.
Is RevNet available at all times?
Whilst RevenueSA makes every endeavour to ensure RevNet is available as often as possible, there are times when planned and unplanned outages can occur.
Planned outages fall into two categories:
- If maintenance needs to be performed to RevNet, RevenueSA will advise RevNet users of the outage as early as possible by posting a message on the RevNet home page. RevenueSA understands that the timing of these outages are sometimes inconvenient and will make every effort to ensure that these outages are kept to a minimum.
- A maintenance outage occurs weekly between the hours of 10.00 pm Saturday to 10.00 am Sunday to ensure RevNet provides an optimum service. In addition, requesting and updating of certificates in the RevNet Certificates component is unavailable each week from 9.00 am Saturday to 10.00 am Sunday. Availability of RevNet during this time cannot be guaranteed and RevNet users are encouraged to utilise alternative times for processing.
Unplanned outages - whilst RevenueSA takes every precaution to ensure the availability of RevNet, unforeseen outages can occur with no notice.
What happens if RevNet or the Internet is not working?
If RevNet or the Internet is not functioning, please contact RevenueSA on (08) 8207 2333 during business hours (Monday to Friday 8.30 am to 5.00 pm) so that alternative arrangements can be made where applicable.
Stamp Duty users can process documents using the Periodic Return Arrangement (PRA), a paper based process. These documents are entered into RevNet by the agent once the system is available again. Refer to the RevNet Stamp Duty Guidelines for more information regarding using PRA.
Applying to Use RevNet
How do I register for RevNet?
Agents/taxpayers need to apply for the RevNet component they wish to have access to eg. Stamp Duty, Stamp Duty Opinions, Certificates or Payroll Tax Payment Facility. Separate applications are required for each component. Application Kits for each component are available by clicking on the relevant link below, or by contacting RevenueSA on (08) 8207 2333.
RevNet Payroll Tax Electronic Payment Authority*
RevNet Payroll Tax Electronic Funds Transfer (EFT)*
* the difference between payroll tax payment options can be viewed under payroll tax payments.
If I do not apply for the RevNet Payroll Tax Payment Facility, can I still lodge my annual reconciliation via RevNet?
Yes. If you do not apply to use the RevNet Payroll Tax Payment Facility, you are still required to access RevNet to complete and lodge your annual reconciliation.
Does RevenueSA provide training in the use of RevNet?
Yes.
There is self-paced Computer Based Training (CBT) disk that is provided once you are approved to use the Stamp Duty, Stamp Duty Opinions and/or Certificates component of RevNet.
RevNet payroll tax demonstrations for the Annual Reconciliation and functions are available here.
Comprehensive On-line Help is also available in RevNet to assist you in using the system.
Payments
How are payments made in RevNet?
For Stamp Duty, Opinions and Certificate users:
Payments are debited from a nominated bank account.
As part of the application process, Electronic Payment Authorisation Forms are completed for each bank account you wish to use for making payments via RevNet. Several bank accounts can be nominated for this purpose. Bank account details are held in a secure environment within RevenueSA's internal database and are not transferred across the Internet.
The electronic payment is initiated by a user within RevNet. RevenueSA cannot independently access your bank accounts, only payments initiated by the user will occur. The user has the ability to select the appropriate, pre-nominated account they wish to use to make a payment in RevNet.
Payroll Tax:
Electronic Payment Authorisation (PRT EPA)
This facility allows your nominated administrator(s) or User’s to log into RevNet and enter your return for each period. You enter your wage details or the payroll tax amount and authorise the payment from your nominated bank account. RevenueSA does not independently access a taxpayer’s bank account. This facility ensures that your tax is allocated to your account correctly each month thereby avoiding non-payment penalties and/or interest for incorrect allocation.
Electronic Funds Transfer (EFT)
This facility allows your nominated Administrator(s) to log into RevNet to complete an expected payroll tax EFT return each period. This will then generate a unique EFT Payment Advice for that period containing the BSB, Account Number and Payment Reference Number. Once an EFT Payment Advice is generated you will be able to use the details to make payment via EFT with your financial institution.
How will payments be shown on my bank statement?
Certificates
Within the Certificates component, you can specify different bank accounts for request fee and liability payments. At the end of each working day (around 9.00 pm) the request fee and liability amounts to be debited to a particular account are added up and one debit transaction is made. The breakdown of payment information is available via the Payment Enquiry function in RevNet.
Stamp Duty – Self determined
The total payable for each batch submitted will appear as a separate debit to your nominated bank account.
Stamp Duty – Opinions
The total payable for each bundle paid and stamped via RevNet will appear as a separate debit to your nominated bank account.
Payroll Tax – Electronic Payment Authority (EPA)
At the end of each working day (around 9.00 pm) payroll tax payments to be debited to a particular account are added up and one debit transaction is made. In most cases there will only be one payment for a return period. Where multiple payments are made in the one day, the breakdown of payment information is available via the Payment Enquiry function in RevNet.
Payroll Tax – Electronic Funds Transfer (EFT)
An EFT payment advice generated in RevNet contains the BSB, Account Number and Payment Reference Number. Once your transfer is initiated with your financial institution, the Payment Reference Number used and the amount transferred will appear on your bank statement.
Can I make an additional payment?
Payroll Tax
Electronic Payment Authorisation (EPA)
Additional payments can be made by choosing the corresponding period to make the additional payment. The “Make/View Payment” option will need to be selected and the previous amount paid will show on the bottom of the screen. If the additional payment amount is known, the payment amount can be entered into the tax payable field and authorised, a note will appear advising the payment is in addition to the previous payment made. If the additional payment amount is not known, the calculate function can be used, however the deduction entitlement will need to be overridden to zero if you have already claimed the full deduction on your first payment. Click on “Calculate” and RevNet will automatically calculate the Tax Payable figure, click on “Authorise”, a note will appear advising the payment is in addition to the previous payment made.
Electronic Funds Transfer (EFT)
Additional payments can be made by choosing the corresponding period to make the additional payment. The “Generate/View EFT Payment advice” option will need to be selected and the previous advice will show on the bottom of the screen. If the additional payment amount is known, the payment amount can be entered into the tax payable field and an advice can be generated, a note will appear advising the payment is in addition to the previous payment made. If the additional payment amount is not known, the calculate function can be used, however the deduction entitlement will need to be overridden to zero if you have already claimed the full deduction on your first advice. Click on “Calculate” and RevNet will automatically calculate the Tax Payable figure, click on “Generate EFT advice”; a note will appear advising the payment is in addition to the previous payment made.
* Comprehensive On-line Help is also available in RevNet to assist you in making an additional payment.
What do I do if I need to add another bank account, or remove an existing bank account?
If you wish to add or delete a bank account in RevNet, an Electronic Payment Authorisation (EPA) form will need to be completed and sent to RevenueSA. On the form there are options to add or delete an account; separate forms will need to be completed for each option.
Applications can be found here.
How do I cancel a payment?
Payroll Tax
Electronic Payment Authorisation (EPA)
A payment can be voided if an email request is received and actioned within the same business day of the payment being submitted. Please email requests to revnet@sa.gov.au and include your taxpayer number, the payment amount and the period in which the payment was intended for.
Electronic Funds Transfer (EFT)
If an advice is generated and the incorrect amount is showing as expected in RevNet, the advice cannot be modified or deleted. However when the funds are being transferred from your financial institution, the correct amount can be entered and RevenueSA do not need to be notified. We will not apply penalty and/or interest if there is a difference between payments received and expected amount generated in RevNet.
If an incorrect payment is transferred from your financial institution, RevenueSA are unable to stop the payment. Please contact your financial institution.
Stamp Duty
A batch can be withdrawn if an email request is received and actioned within the same business day of the batch being submitted. Please email requests to revnet@sa.gov.au. Please include your RevNet client ID or client number and batch number for in your email.
Stamp Duty Opinions
A bundle cannot be withdrawn once a bundle has been submitted to RevenueSA. However RevenueSA’s banking is processed overnight, therefore contact RevenueSA by telephone on 08 8207 2333 on the same business day if a bundle is incorrectly submitted.
Certificates
Certificate request fees and liability payments cannot be reversed. However RevenueSA’s banking is processed overnight, therefore contact RevenueSA by telephone on 08 8207 2333 on the same business day if a request and/or payment is incorrectly submitted.
General Queries for Existing RevNet Users
I have forgotten my RevNet password, what do I need to do?
If you forget the password associated with your RevNet login you can have it reset automatically by clicking the reset link on the RevNet login page.
For further instructions on how to reset your password, please click here.
We need to add a new RevNet Administrator and/or remove an existing one, what do we need to do?
Whenever there is a change in RevNet Administrators, you must complete the Change in Administrator Notification form and forward this to RevenueSA within 14 days of the change.
How do I update my organisations details?
This functionality is currently only available for payroll tax users.
The legal entity and/or trading name can be updated by choosing “Payroll Tax” from the RevNet menu, press “Maintain” and then the “ABN Lookup” button in the client details section.
To update your contact details, choose “Payroll Tax” from the RevNet menu, press “Maintain” and the editable fields will become white. Make your changes and press save.
Comprehensive help is available when you are logged into RevNet. An on-line help link is available in the top right hand corner of every RevNet screen.
For Stamp Duty, Opinions and Certificate users, please email your requested changes to revnet@sa.gov.au.
Choose another FAQ category
Certificate Queries
Who can view and update certificates?
Only the agent/organisation who has requested the Certificate either through a Property Interest Report (PIR) or RevNet can view and/or update a certificate.
What do I do if my certificate is not appearing RevNet?
Please refer to our RevNet online help under “Certificate Enquiries” than “Enquire on a Certificate”.
If you are still having difficulty viewing your certificate, please contact RevenueSA by email at revnet@sa.gov.au or on (08) 8207 2333 during business hours, Monday – Friday 8.30am to 5.00pm.
How long will it take for RevenueSA to respond to a RevSA Query request for a certificate requested via RevNet?
All certificate requests that are forwarded to RevenueSA for manual intervention (ie. where the certificate liability cannot be determined via RevNet) will be actioned within the next business day.
What are the fees to request new certificates?
For the 2011/2012 financial year they are:
Land tax - $29.00
Emergency Services Levy - $13.70
*Please note prices may change, however RevNet users will be notified in advance.
How long are certificates valid for?
Emergency Services Levy and Land Tax certificates are valid for three months from date of purchase. They can be updated in RevNet at no cost for the validity period.
What are the rules for updating certificates within RevNet?
The update facility in RevNet allows you to obtain reviewed information for a property up to the due date of the initial certificate. Where the due date of the initial certificate falls in the next financial year, an update may be requested in that next financial year, prior to the due date. The update request will provide information applicable to the new financial year and the due date will remain the same. Updates are provided via RevNet at no cost.
Choose another FAQ category
Payroll Tax Queries
Returns
When is my payroll tax return due?
Your payroll tax return and payment of your tax liability for the return period is due on or before the 7th day of the month following the applicable return period (eg. your payroll tax return and payment for the month of January will be due on 7 February).
Failure to submit your payroll tax return (and associated payment of your tax liability) prior to the due date may result in a default assessment being calculated by RevenueSA and penalties and/or interest being levied in accordance with the Taxation Administration Act 1996.
Annual reconciliation returns are due by 21 July each year and should include the June return payment.
How do I pay my payroll tax liability?
Payment of your payroll tax liability for a return period can be made via RevNet providing you have applied and been approved. The payment facilities available through RevNet are Electronic Payment Authorisation (EPA) and Electronic Funds Transfer (EFT).
Electronic Payment Authority (PRT EPA)
This facility allows your nominated Administrator(s) or User’s to log into RevNet and calculate your return for each period and authorise the payment from your nominated bank account. RevenueSA does not independently access a taxpayer’s bank account.
This facility ensures that your tax is allocated to your account correctly each month thereby avoiding non-payment penalties for incorrect allocation.
To download an application please click on the following link: RevNet Payroll Tax Electronic Payment Authority.
Electronic Funds Transfer (EFT)
This facility allows your nominated Administrator(s) to log into RevNet to complete an expected payroll tax EFT return each month, which generates a unique EFT Payment Advice for that period containing the BSB, Account Number and Payment Reference Number. Once an EFT Payment Advice is generated you will be able to use the details to make payment via EFT with your financial institution.
To download applications please click on the following link: RevNet Payroll Tax Electronic Funds Transfer
If you are not approved to use RevNet Payroll Tax Payment facilities, you can pay by BPAY, BPAY payment advices will be provided in your payroll tax payment booklet. Alternatively, you can forward a cheque or money order, payable to the Commissioner of State Taxation, with the accompanying payroll tax return payment slip to: RevenueSA, GPO Box 2418, Adelaide SA 5001.
What help is available if I am having problems completing my payroll tax return via RevNet?
If you are experiencing difficulties, on-line help is available by clicking on the 'Help' icon at the top right hand corner of each screen. There is also a Payment Facility Access demonstration that can be viewed from here.
If you continue to experience difficulties please contact RevenueSA on (08) 8204 9880 during business hours (Monday to Friday 8.30 am to 5.00 pm).
Annual Reconciliation
If I do not apply for the Payroll Tax Payment Facility, can I still use RevNet to lodge my annual reconciliation?
Yes. If you do not apply to use the Payroll Tax Payment Facility, you are still required to access RevNet to complete and lodge your annual reconciliation.
All clients registered for payroll tax in South Australia during a financial year are automatically registered to use the Payroll Tax component of RevNet to complete their annual reconciliation. RevenueSA will provide a username and password to access RevNet for existing taxpayers, prior to the commencement of the annual reconciliation process and registrants after May 2012 will receive RevNet logon details as part of their registration package.
Access is restricted to payroll tax general access, this does not include making on-line payments or lodging of regular returns. Taxpayers do not need to complete an application to have payroll tax general access facility in RevNet.
When is my payroll tax annual reconciliation for the financial year due?
The payroll tax annual reconciliation and payment of your tax liability for the financial year is due on or before 21 July of the year following the annual reconciliation period that you are reconciling. For example the 2011/12 South Australian payroll tax annual reconciliation lodgement and payment is due 21 July 2012.
Failure to submit your annual reconciliation (and associated payment of your tax liability) prior to 21 July may result in penalties and/or interest being levied in accordance with the Taxation Administration Act 1996.
If you are unable to complete your annual reconciliation by 21 July, please contact RevenueSA. In order to minimise any interest and penalty that may apply for late returns, it is recommended that you submit an estimated June payment.
How do I pay my annual reconciliation payroll tax liability?
Payment of your annual reconciliation payroll tax liability can be made via RevNet providing you have applied, and been approved, to use the Payroll Tax Payment facility of RevNet. More information on Payroll Tax Payment facilities of RevNet is available here.
If you are not approved to use RevNet Payroll Tax Payment facility, you can pay by BPay or forward a cheque or money order, payable to the Commissioner of State Taxation, with the payment slip to: RevenueSA, GPO Box 2418, Adelaide SA 5001.
Can I amend my Payroll Tax annual reconciliation once it has been submitted on the RevNet site?
This depends on what financial year you wish to amend.
The annual reconciliation lodgement for the 2011-12 financial year onwards can be amended via RevNet.
Further information on how to amend an annual reconciliation can be found by pressing the “help” menu in the top right hand corner of any RevNet page or by viewing the General Services Demonstration.
Any annual reconciliation lodgements prior to the 2011-12 financial year cannot be reassessed via RevNet, as the status of the payroll tax annual reconciliation in RevNet is 'read only'. This means that you cannot amend the annual reconciliation on-line once it has been submitted to RevenueSA.
If you wish to make an amendment to a ‘read only’ annual reconciliation submission, a description of the amendments is required in written form outlining the changes. Information required must include total wages originally declared, the amended wage details and the reason for the amendment. Your submission should be forwarded to: RevenueSA, GPO Box 2418, Adelaide SA 5001.
Alternatively, you can send your submission to the payroll tax email address at payrolltax@sa.gov.au or fax it to facsimile number 08 8226 3805.
What help is available if I am having problems completing my payroll tax annual reconciliation on RevNet?
On each annual reconciliation screen, a yellow text box will appear on the top of the screen containing detailed instructions on how to complete the current page you are on.
On-line help is also available by clicking on the 'Help' icon at the top right hand corner of each screen.
There are also demonstrations of the RevNet Payroll Tax Annual Reconciliation available here.
Underlined text in RevNet indicates a hyperlink to the Glossary of Payroll Tax Terms, where a more detailed explanation is provided. To view these definitions, move your mouse over the hyperlink and click on the left mouse button.
If you continue to experience difficulties please contact RevenueSA on (08) 8204 9880 during business hours (Monday to Friday 8.30 am to 5.00 pm).
How do I cancel my registration for payroll tax?
You may cancel your payroll tax registration if you are:
- no longer employing in South Australia;
- a single company only and your taxable wages are below the Australia wide wages threshold; or
- part of a group and your groups’ taxable wages are below the Australia wide wages threshold.
Registration can be cancelled as part of the annual reconciliation or during the financial year.
To cancel your payroll tax registration during the financial year, please follow these steps:
- Contact RevenueSA at payrolltax@sa.gov.au advising you wish to cancel your registration. Please include your taxpayer number and the date of cancellation. RevenueSA will than open the annual reconciliation for the current financial year.
- RevenueSA will advise via email when the annual reconciliation for the current year has been opened on RevNet. You will then be able complete your final lodgement via RevNet. Access is available at www.revnet.sa.gov.au
- To lodge a final return, select the annual reconciliation option from the Payroll Tax menu and complete the annual reconciliation for the current financial year. Instructions on completing your annual reconciliation, including a checklist of information required, are available here. It is recommended that you collate the information on the checklist prior to commencing the reconciliation.
- If payroll tax is due a payment is required within 14 days. Failure to make a payment by the due date may result in penalties being applied.
If you require further assistance with your cancellation please contact RevenueSA by email payrolltax@sa.gov.au of by phone 08 8204 9880 during business hours (Monday to Friday 8:30 am – 5.00 pm)
Stamp Duty Queries
What is the difference between Self Determination and Opinion?
Self determination – suitable for practitioners that process more than 10 stamp duty related documents per year and provides users with the ability to:
- calculate and pay South Australian Stamp Duty on documents;
- calculate and pay Lands Titles Office fees, General Registry Office fees and new Certificate of Title fees on documents;
- stamp documents;
- determine the stamp duty on a document without committing the document for stamping by using the Duty Calculator.
For a list of approved RevNet documents that can be stamped as a self determination client please refer to the RevNet Approved Documents list.
Opinions - documents that require the opinion of the Commissioner of State Taxation. The calculation is performed by a Taxation Officer at RevenueSA, however the document can still be paid and stamped via RevNet. Opinions functionality provides users with the ability to:
- submit copies of opinion documents to RevenueSA for assessment;
- have requisition and notice of assessment notifications emailed to a nominated email address;
- view requisitions online and respond to requisitions via email;
- view assessed bundles lodged with RevenueSA; and
- stamp and pay documents via RevNet.
NB: Lands Titles Office fees cannot be paid with Opinion documents
Click here for details of the documents that must be submitted to the Commissioner of State Taxation for an assessment of stamp duty.
How do I apply for Stamp Duty (Self Determination and Opinions)?
An application form needs to be filled out for each option, RevenueSA recommends an Opinion application is submitted at the same time if applying for Self Determination.
Stamp Duty – Self Determination
Stamp Duty - Opinions
How does the document get stamped?
RevNet provides two stamping options:
- self-inking rubber stamp; or
- electronic slip printer.
RevenueSA provides one self-inking rubber stamp free of charge to all approved clients. Additional stamps are available and must be ordered through RevenueSA. A fee applies for each additional stamp purchased. To apply for additional stamps, complete the Additional Stamp Request Form and forward it to RevenueSA.
An electronic slip printer can be used for stamping documents in RevNet. The purchase, installation and maintenance of the slip printer is your responsibility. We will provide you with the appropriate files via RevNet for downloading onto the appropriate PC to enable the slip printer to operate with RevNet.
If you wish to use an electronic slip printer for stamping documents in RevNet, then the details about the slip printer are below:
Model: Epson Slip Printer - Model TM-U295 –S.
Model: Epson Slip Printer - Model TM-U295-C.
A slip printer can be purchased from Reculver Technology or reputable printer suppliers. Cost is approximately $930.00. Please confirm cost with the supplier at time of ordering your printer.
I have misplaced my rubber stamp, what do I need to do?
If a self-inking rubber stamp is lost or misplaced, you must notify RevenueSA immediately, in writing. You also need to complete an Additional Stamp Request Form to apply for replacement stamps and forward this to RevenueSA, together with a cheque covering the cost of the replacement stamps.
Cost of additional self-inking rubber stamp fee is $24.95 each (inc GST).
*Please note prices may change, however RevNet users will be notified in advance.
I would like additional rubber stamps, what do I need to do?
RevenueSA provides one self-inking rubber stamp free of charge to all approved clients. Additional stamps are available and must be ordered through RevenueSA. A fee applies for each additional stamp purchased. To apply for additional stamps, complete the Additional Stamp Request Form and forward it to RevenueSA.
Cost of additional self-inking rubber stamp fee is $24.95 each (inc GST).
*Please note prices may change, however RevNet users will be notified in advance.
When is a document considered stamped?
Self Determination - when the RevNet ID has been assigned. The RevNet ID is assigned after you have accepted the stamp duty calculation ie. this is done by clicking on the 'Accept' button on the Calculation Confirmation screen.
Opinions – documents are paid and stamped at the same time. This is done by clicking on the “Pay/Stamp” button, accepting the calculations on the Calculation Confirmation screen.
How do I cancel a stamp?
Self Determination:
- if a batch has not been submitted, the option to void a document is available in the “Review Batch” screen.
- if a batch has been submitted, a batch can be restarted by RevenueSA if we are notified the same day. Once a batch is re-started, the document can be voided and the batch will need to be re-submitted.
- if a document has been registered at the Lands Titles Office, you will need to retrieve the document and bring it into RevenueSA, we will cancel the stamp for you. If the document is not a registered document, bring the document into RevenueSA and we will cancel the stamp and keep the document. If a refund is required as a result of cancelling a stamp, a Refund of Stamp Duty Application form needs to be completed.
Opinion:
- there is no functionality to 'void' these documents once the document has been stamped.
- you need to apply for a refund by completing a Refund of Stamp Duty Application form
- if it is within the same day, contact RevenueSA by email at revnet@sa.gov.au or on (08) 8204 9880 during business hours (Monday to Friday 8.30 am to 5.00 pm).
How and when are documents paid for?
As part of application process, bank account details are required to be provided to RevenueSA as part of the agreement. The only payment method available via RevNet is by debiting clients account. Payments can only be initiated and authorised by an approved user of the organisation.
Self Determination – bank accounts are debited the following business day after a batch has been submitted.
Opinion - bank accounts are debited the following business day after a bundle has been submitted.
Are there any limits to the dutiable value of the document that can be stamped via RevNet?
No, a document can be stamped via RevNet regardless of the dutiable value of the document. However, RevenueSA staff have the ability to monitor transactions processed using RevNet and can select any document for auditing purposes.
Stamp Duty (Self Determination)
Which documents are available for processing via RevNet?
For a list of approved RevNet documents please refer to the RevNet Approved Documents list.
Please note document types available for stamping via RevNet are dependent on the main business of an organisation.
If I am not sure which document to select or how to determine the stamp duty liability, what kind of help is available?
A Stamp Duty Document Guide has been developed to assist clients in calculating the stamp duty payable on the documents available for processing via RevNet and to help clients select the correct document heading. This Guide does not replace nor over-ride the legislative requirements of the Stamp Duties Act 1923.
This guide is also available via the Online Help in RevNet.
Rate charts to assist with the calculation of stamp duty are available from the RevenueSA Internet site.
Telephone assistance is also available by ringing Assessing and taxpayer Assistance on (08) 8226 3750 during business hours (Monday to Friday, 8.30 am to 5.00 pm).
Can I pay LTO fees via RevNet when using the stamp duty component of RevNet?
Yes. You can pay Lands Titles Office fees, General Registry Office fees and new Certificate of Title fees on documents to Land Titles Office.
How do I request to stamp a document in RevNet that I do not have access to?
If the type of document you wish to stamp is a once off event, bring the document into RevenueSA to be stamped.
If your business practices have changed and you require on-going access to stamp a document type you do not currently have access to, advise RevNet Assistance and we will send you a “Request to Stamp Additional Documents” form.
How do I calculate the cost of a document without stamping a document?
All stamp duty clients have access to stamp duty calculators via RevNet. This functionality is available under the Stamp Duty Menu > Calculators > Duty Calculator or Sec 67 Calculator.
Alternatively there are calculators on the RevenueSA website. Calculators can be accessed here.
What do I do if I stamp a document and settlement does not proceed?
- if a batch has not been submitted, the option to void a document is available in the “Review Batch” screen.
- if a batch has been submitted, a batch can be restarted by RevenueSA if we are notified the same day. Once a batch is re-started, the document can be voided and the batch will need to be re-submitted.
- if a document has been registered at the Lands Titles Office, you will need to retrieve the document and bring it into RevenueSA, we will cancel the stamp for you. If the document is not a registered document, bring the document into RevenueSA and we will cancel the stamp and keep the document. If a refund is required as a result of cancelling a stamp, a Refund of Stamp Duty Application form needs to be completed.
Audit and Compliance
Who is liable for omissions, errors etc. when processing documents and what are the penalties?
If a document is incorrectly stamped, RevNet allows for deleting and voiding of the document. If the document has been submitted to RevenueSA and stamp duty consequently paid, the stamped documents must be forwarded to RevenueSA, GPO Box 1353, Adelaide SA 5001, together with a letter explaining the error.
Under the provisions of section 4 of the Stamp Duties Act 1923 , the parties who executed the instrument are jointly and severally liable to pay the duty charged in respect of an instrument. While it is true that RevenueSA will, in all probability, pursue details of the relevant events concerning the transaction and the instrument with the RevNet participant, the ultimate liability for duty will rest with the parties. Where the RevNet participant has acted in a bona-fide fashion in its dealings with the matter it has no reason for concern.
The application of penalties and interest will be looked at on a case-by-case basis.
This stance is consistent with that of RevenueSA in the former non-RevNet environment.
What sort of verification programs are undertaken by RevenueSA?
RevenueSA conducts active compliance programs to ensure the correct stamp duty is being paid. This includes data matching with the Lands Titles Office.
Officers of RevenueSA also visit agents/taxpayers to ensure they have an understanding of the system and the documents they are processing. This assists with the formulation of ongoing education strategies.
In addition, officers of RevenueSA also write to agents/taxpayers to conduct desk audits on documents that have been stamped via RevNet to ensure that documents are stamped correctly and sufficient evidence has been retained to demonstrate why a document was stamped under a particular RevNet document heading.
How do I know what evidence I need to retain for audit purposes?
The audit requirements for documents that have been approved for self-stamping via RevNet are described in the Stamp Duty Document Guide (Self-Determined) which is available via the Online Help in RevNet or RevenueSA's website at www.revenuesa.sa.gov.au/revnet/helpfiles/sddocguide.html.
When retaining copies of stamped documents we would prefer all pages of the document to be kept by you (especially if the document is not submitted at the Lands Titles Office).
The documentation required for audit purposes must be kept for a period of five (5) years from the date the document was stamped and must be made available to a RevenueSA officer upon request. This is consistent with refund and record keeping provisions of the Taxation Administration Act 1996.
You can store the evidentiary documentation either in hard copy or electronic format.
If you prefer to store your evidence offsite, you can. All we require is that the relevant evidence be produced when an audit is conducted. You will be given prior warning that an audit is being held; this will give you time to get the evidence out of storage and make it available to RevenueSA.
By using RevNet, are we personally liable for the stamp duty?
Under the provisions of section 4 of the Stamp Duties Act 1923, the parties who executed the instrument are jointly and severally liable to pay the duty charged in respect of an instrument. While it is true that RevenueSA will, in all probability, pursue details of the relevant events concerning the transaction and the instrument with the RevNet participant, the ultimate liability for duty will rest with the parties. Where the RevNet participant has acted in a bona-fide fashion in its dealings with the matter it has no reason for concern. This stance is consistent with that of RevenueSA in the former non-RevNet environment.
Stamp Duty Opinions
RevNet functionality allows stamp duty opinion documents that have been assessed by RevenueSA to be viewed, paid for and stamped via RevNet.
Which documents need to be sent in for Opinion?
Not all documents are approved for self-determination. Therefore, some documents will still require the Opinion of the Commissioner of State Taxation. Click here for details of the documents that must be submitted to the Commissioner of State Taxation for an assessment of stamp duty.
Documents which can be determined on RevNet will not be accepted for Opinion assessment from RevNet users, this includes documents lodged through the mail and courier systems. Documents that can be stamped via RevNet will be returned to the lodging party for processing on RevNet.
Can I pay LTO fees via RevNet when using the stamp duty opinions component of RevNet?
No. You will need to pay any associated Lands Titles Office fees directly to the Lands Titles Office.
How do I lodge my opinion documents?
For RevNet Opinions you only need to lodge copies of documents because you will be stamping the original documents in-house. Copies can be lodged with RevenueSA via:
email: sdrequisitions@sa.gov.au;
fax: (08) 8226 3737;
post: GPO Box 1353 Adelaide SA 5001; or by placing the documents in one of the lodgement boxes located at RevenueSA or the Land Titles Office.
How will I receive notification of a requisition or notice of assessment?
When you complete the Opinion form you are required to provide a contact email address, this address will be used for notifications relating to that particular bundle. The email will contain a link which will allow you to logon to RevNet and view either the requisition or notice of assessment information.
How do I respond to a requisition?
There is an email link within RevNet on the requisition screen so you can email your requisition response. The email address is sdrequisitions@sa.gov.au. You also have the option of faxing, posting or delivering direct to RevenueSA.
When is payment for RevNet opinion bundles debited from my bank account?
Once you have stamped your document(s) the bundle is classed as paid, although the debit does not occur until the following business day.
Can I cancel a payment?
No. If you need to void or reverse a payment you need to contact RevNet Assistance on (08) 8207 2333 the same day as the stamping occurred otherwise you will need to apply for a refund.
AUSkey
AUSkey is a single secure sign-on key for accessing on-line government services. It is common to all government agencies participating in SBR-enabled reporting and over time will allow you to login to a range of other business-to-government website services. More information is available on our AUSkey page.
Need help logging onto RevNet using AUSkey for the first time?
On the RevNet homepage select ‘logon’, this will redirect you to the Government Authentication Service site as shown below:
On the Government Authentication Service site, select your AUSkey ID from the drop down menu and enter your AUSkey password. Click on the ‘CONTINUE’ button.
Once verified you will then be redirected back to the RevNet logon page as shown below:
Logon to RevNet using your RevNet username and password, click on ‘Associate and Login’. This process will link your AUSkey ID to your RevNet logon.
In future when you visit the RevNet homepage and click ‘logon’ you will automatically be re-directed to the Government Authentication Service site where you select your AUSkey ID from the drop down menu and enter your AUSkey password, this will provide you direct access to RevNet.
Do not wish to map your AUSkey to RevNet?
If you do not wish to map you AUSkey to RevNet you will still be re-directed to the Government Authentication Service site. Click ‘CANCEL’ and this will close down the Government Authentication Service site, taking you back to RevNet.
From here you will be able to log on to RevNet as normal by using your RevNet username and password.
If you change your mind and wish to authenticate using your AUSkey ID then you can return to the Authentication Services screen by clicking the ‘AUSkey Login’ button.
If you do not wish to be redirected to the Government Authentication Service site every time you log onto RevNet, AUSkey will need to be unistalled on the computer, or a different computer without AUSkey installed will need to be used.
No longer want to logon to RevNet using your AUSkey?
If you no longer wish to logon onto RevNet using your AUSkey ID and password, please call RevenueSA on 08 8207 2333 during business hours. (Monday to Friday, 8.30 am to 5.00 pm).
Have an AUSkey but do not have RevNet access?
If you require RevNet access, an application form will need to be submitted for the relevant taxline you are applying for. For all applications to access RevNet please see Applying to Use RevNet.
Need to reset your AUSkey password?
Please contact the Australian Taxation Office for general enquiries including registration and technical support on 1300 AUSKEY (1300 287 539).
This page was last reviewed 18 July, 2012
